How Often should a Hotel Change their Mattresses?
February 19, 2014
No matter how luxurious a hotel and its amenities are, the most attractive product it can serve to its customers is the bed. A good hotel mattress to your clients is like honey to bees.
Hotel managers, if you’re reading this, then you are very familiar with the importance of a sleep luxury to a customer. You’ve probably received complaints from customers who requested for a new mattress because they complained of uncomfortable sleep experience. As the person in charge, it is a duty on your end to do the best that you can to answer their requests; or else, you lose valuable customers.
As customers continue to occupy a particular room and mattress, good maintenance must be applied. Bed sheets, pillowcases, blankets, and all the necessary bed accessories must be cleaned regularly and mattresses should be changed for the benefit of the customer. However, this begs the question, “How often should a hotel change their mattress?” Individual mattresses, regardless of the quality, are expensive.
Depending on the income stream, hotel staff might just choose not to change the beddings, ignoring the potential health risks they pose. Before we answer the question of this article, let’s look at the problems a dirty mattress causes.
Problems of a dirty mattress
A study has proven that, if a mattress is not changed, germs like staphylococcus aureus and pseudomonas aeruginosa can breed in the material. These two strains can lead to a staph infection leading to impetigo, cellulitis, blood infections, and pneumonia, respectively.
An unchanged bedding can also become a haven for dust mites and bed bugs. Bed bugs reside in mattresses because of their preference for carbon dioxide and warmth, all of which are provided by our beddings and breathe (humans breathe out CO2).
Dust mites, on the other hand, can gather on your mattress due to dander, or what is more commonly known as excess skin from the body. After eating, they defecate inside the mattress. 1 mite can release as much as 2000 units in 10 weeks. Mite fecal matter is a very harmful allergen that can cause sicknesses such as asthma, rhinitis, hay fever, rashes and even depression.
So how often?
Now that we know of the health hazards an unclean mattress brings, how regular is the need to change them?
The answer is that it depends on the hotelier. For establishments that are focused on providing the utmost in quality service, staff can change beddings at least every 6 months, or once a year, at most. The reason this is done at such short intervals is because it prevents the accumulation of human sweat, dead skin, and the problems mentioned above that pose as health risks to customers.
Some hotels wait 8-10 years to change the mattress, timing it with the renovation of a particular floor. They view this as a particularly cost-efficient move. In order to prolong mattress life and protect it against health risks, some management teams opt to cover the bedding in plastic.
How frequently does your team change your hotel’s mattresses? Every 6 months? A year? Or every 8-10 years? Do you think it’s really necessary to do so? Share your opinions in the comment section below.