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RETAIL/CUSTOMER SERVICE STAFF

GENERAL SANTOS CITY


DUTIES & RESPONSIBILITIES:

  • Responsible in handling telephone calls and email inquiries, order taking, processing and creation of sale order
  • Monitoring customer accounts
  • Manage retail personnel, among which includes people working on the floor, and the whole retail area.
  • Meet financial goals by analyzing variances; initiating corrective actions and preparing monthly budget.
  • Responsible for daily and monthly reports.
  • Make sure pricing is correct
  • Work on store displays
  • Identify market trends that appeal to customer
  • Ensure promotions are accurate and in tune with company’s standards
  • Maintain health and safety measures and store’s cleanliness
  • Monitor customer deliveries.
  • Monitor Stock Transfer Order for stocking.
  • Monitor Non/Slow Moving items and its movements.
  • Handle customer complaints, issues and questions.

 

JOB QUALIFICATIONS:

  • Must be a graduate of Bachelor’s Degree in Marketing, Business Studies/Administration/Management or equivalent
  • Computer literate
  • Good in oral and written communications
  • At least 1 year experience in related field.
  • Has leadership skills, initiative, and strong sense of work ethics

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